Think Solutions – IT Service Provider

Think

Support

Infrastructure

Networks

Solutions

Security

Solutions

Procurement

Solutions

Think

Support

Infrastructure

Networks

Solutions

Security

Solutions

Procurement

Solutions

Our Mission

To be the first thought for our customers when they require ICT procurement, services or assistance. Being present during the experience, and holding their hand while delivering a successful outcome.

About Us

Think Solutions are an Australian owned and operated IT services provider who are headquartered in Highett, Victoria. Think Solutions was established in 1998 by CEO, Noel Brodie as he believed that he could provide his customers with a better level of service than what he saw being offered in the marketplace at the time.

Think Solutions still prides itself on providing a best in class customer service experience to customers and instils this ethos into every staff member.

“We continuously encourage and evolve our team to present a relentless practice of best behaviours, leadership, and original thought which ultimately translates into a premier customer experience
second to none.

Our aim is to exceed customer expectations always, while acknowledging the value of our staff and our ability to keep our ethics and values at the forefront at all times.”

Noel Brodie, CEO, Think Solutions

Our Services

Network

WAN & Internet Services
SD-WAN
Network switching and WiFi Solutions
Network Hardware Procurement

Infrastructure

Private, Public, Hybrid and Multi-Cloud Solutions
Hyper-Converged Infrastructure (HCI)
Backup & Disaster Recovery
Office 365 Solutions
Infrastructure Hardware Procurement

Security

Perimeter Security
Email Security
Endpoint Security
Security Awareness Training
Security Audits
Multi-Factor Authentication Solutions

Endpoint

Standard Operating Environments
Client Device / User Profiling
Client Hardware Procurement

IT Consultancy

Roadmaps
Strategic Planning & IT Architecture
Budget Preparation
IT Policies & Procedures
IT Auditing

Managed Service

Full ICT Managed Services
Infrastructure as a Service
Firewall as a Service
Pre-Paid Service Block Agreements

What our customers say

“We have had a relationship with Think Solutions for over 12 plus years. Over that time we they have implemented many systems, they understand the way we work, and we can rely on them to go above and beyond to implement, stabilise, and optimise our environments.”

Denver Sansoni
Head of IT Security & Operations

"The Team at Think Solutions have always been very professional and helpful to sort out any problems in a timely manner. With the recent upgrade to office 365 all ran so smoothly and the support given to staff to access remotely quite suddenly due to the Covid-19 restrictions became in place have been amazing to keep WHISE working.

Cannot recommend them enough with my dealings with them spanning over nine years.
Thanks to the TEAM"

"Think Solutions were introduced to us via Telstra. Over the last 18 months they’ve developed a good relationship with my team that is based on trust and we know we can always count on them for sound advice on anything Telstra and Dell related. Significantly, Think Solutions assisted us with a Telstra MPLS rollout and I can honestly say that without Think Solutions by our side, the transition and project would have been a lot more painful. They acted as a conduit between ourselves and Telstra and assisted us in finding the right resources and next steps when we encountered some issues during cutovers. I would be happy to recommend Think Solutions to any prospective Telstra or Dell customer."

Charlie Touma
IT Manager, Corval Group

"As an extension of our team, Think Solutions have taken the time to learn our business model and what matters to us, giving us the confidence that they will provide the right advice, strategies and resources, every time. With a long-term, mutually beneficial relationship spanning many years, Think Solutions have been integral in augmenting IT skill sets that we lacked internally."

DiAnne Hicks
Sales and Administration Manager

"Think Solutions is a trusted and reliable MSP partner. They walk the talk with their broad range of technical expertise, cost efficiency and emphasis on customer care. Starting out as a small business, today, we are a multi-national billion-dollar revenue company across eastern Australia with over 100 construction sites and are happy to say that Think Solutions has been one of our valued partners throughout this journey."

Kevin Chan
ICT Support Manager

"As a non-profit, our ability to deliver IT helpdesk support to our team was limited in time, skills, resources and management. Since signing up with Think Solutions, our team have become more confident in the IT support being delivered. They truly partner as an extended member of the organisation with personalised service and solutions focussed outcomes; providing some of the best tech support in the industry."

Jamal Hakim
Managing Director