AI-Powered Business Communications
Modernise the way your people and customers connect with RingCentral’s AI-powered communications platform.
Think Solutions helps Australian organisations replace legacy phone systems with cloud-based communications, contact centre and collaboration solutions that improve productivity, enhance customer experience and support flexible work from anywhere.
Solutions include: Cloud Phone Systems (RingEX), Unified Communications, Microsoft Teams Calling, Contact Centre (RingCX), AI Receptionist, AI-Powered Collaboration & Business SMS & Messaging.
Why Modernise Your Communications?
Traditional phone systems were built for offices.
Modern communications platforms are built for a workforce that operates anywhere.
With integrated voice, video, messaging, AI and contact centre capabilities, RingCentral empowers teams to collaborate seamlessly, deliver exceptional customer experiences and stay productive from any location.
Solutions We Deliver
RingEX – Business Communications Platform
RingEX brings together enterprise cloud telephony, video meetings, messaging, SMS and AI-powered productivity tools in a single platform.
Features include:
RingCX Contact Centre
Deliver exceptional customer experiences through intelligent contact centre services.
Capabilities include:
AI Receptionist
Never miss a customer enquiry.
RingCentral AI Receptionist uses conversational AI to answer calls, provide information, capture leads and direct callers to the right person or department.
Benefits include:
RingSense AI
Transform conversations into actionable business insights with built-in artificial intelligence.
Business Benefits
Increase Productivity
Enable employees to collaborate faster with integrated communications.
Improve Customer Experience
Provide faster response times and consistent engagement across every channel.
Reduce Costs
Replace multiple systems with a simplified cloud-based communications platform.
AI Powered Communications App
RingCentral unifies calls, messages, meetings, SMS and collaboration tools into a single intelligent workspace. With built-in AI capabilities, employees can work smarter, stay connected and manage every conversation from one application—whether in the office, at home or on the move.
Microsoft Teams App
Already using Microsoft Teams?
Think Solutions can integrate RingCentral with Microsoft Teams to provide enterprise-grade telephony while allowing users to continue working within the Teams environment.
Benefits include: Teams Calling, Direct Routing, Operator Connect options, Business SMS capabilities, Improved reporting & Enhanced call management.
Why Think Solutions?
Think Solutions doesn’t simply deploy communications platforms.
We help organisations design a communications strategy aligned to their business objectives.
Our team works with customers to:
1. Assess existing environments
2. Identify business requirements
3. Design future-state solutions
4. Manage implementation
5. Deliver user adoption programs
6. Provide ongoing support and optimisation
Whether you’re replacing a legacy phone system, expanding your contact centre or embracing AI-powered communications, we can help you modernise with confidence.